Privacy and Data Use Policy for Fox Valley Sailing School (foxvalleysailingschool.org)
Effective Date: 08-06-2023
At Fox Valley Sailing School, we are committed to protecting the privacy and security of your personal information. This Privacy and Data Use Policy outlines our practices concerning the collection, use, disclosure, and retention of data when you interact with our website (foxvalleysailingschool.org) or utilize our services. By accessing or using our website and services, you agree to the terms of this policy. Please read it carefully.
- Information We Collect:
1.1 Personal Information: We may collect personal information, such as your name, email address, postal address, phone number, and other information you provide voluntarily when you register for our services, subscribe to newsletters, make inquiries, or interact with our website in any other way.
1.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and other technical information automatically through cookies and similar technologies when you visit our website.
- Use of Collected Information:
2.1 Personal Information: We use your personal information to provide the services you requested, respond to your inquiries, send newsletters and updates, process payments, and communicate with you about our programs, events, and promotions.
2.2 Non-Personal Information: Non-personal information is used for analytical purposes, website improvement, and to enhance user experience. It helps us understand user preferences, track trends, and measure the effectiveness of our website and services.
- Data Sharing and Disclosure:
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to keep your information secure and are not permitted to use it for any other purposes.
3.2 Legal Obligations: We may disclose personal information when required to do so by law or in response to lawful requests from public authorities, including to meet national security or law enforcement requirements.
- Data Retention:
4.1 Personal Information: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your information is no longer needed, we will securely dispose of it.
4.2 Non-Personal Information: Non-personal information may be retained for longer periods for statistical and analytical purposes, but it will be anonymized or aggregated whenever possible.
- Security Measures:
5.1 Data Security: We employ reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission or storage method can be guaranteed to be 100% secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.
- Your Rights:
6.1 Access and Correction: You have the right to access and update your personal information. If you believe any of your information is incorrect, please contact us to request corrections.
6.2 Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the instructions provided in our emails or by contacting us directly.
- Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.
- Children’s Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.
- Changes to this Policy:
We reserve the right to update this Privacy and Data Use Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
- Contact Information:
If you have any questions, concerns, or requests regarding this Privacy and Data Use Policy or our data practices, please contact us by using our “Contact Us” page, where all of our contact information is listed.
By using our website and services, you acknowledge that you have read and understood this Privacy and Data Use Policy and agree to the collection, use, and disclosure of your information as described herein. Your continued use of our website and services constitutes your acceptance of any changes made to this policy in the future.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. We partner with Regatta Network to provide a safe and secure network for our financial transactions. Find their privacy policy here.
Refund Policy
Class/camp cancellation must be confirmed ten (10) business days before start of the first class/camp session in order to qualify for a refund. All refunds will be provided as a credit to the credit card used at the time of registration or purchase within ten (10) business days upon cancellation or receipt of the returned merchandise. Please note that a 5% charge will be taken from the refund total to compensate the Fox Valley Sailing School for charges incurred with processing.